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Student Systems and Operations

SSB building

Our Mission

The Office of Student Systems and Operations (SSO) was formed to provide ongoing coordination and continuity between Enrollment Management & Services and the University’s central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university’s Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems.

About SSO

Our Team

SSO consists of the Director of Student Systems & Operations, four Functional Analysts & Module Leads, one Student Records Project Specialist, one Student Records Analyst Programmer, one Research Analyst, one Sr. Analyst Programmer and two Communications Professionals.

Who We Support

Our team provides support for Enrollment Management & Services, the Office of Admissions, the Office of Financial Aid & Scholarships, the Registrar’s Office, and many other campus partners.

Department Responsibilities

  • Advance the Mission of Enrollment Management & Services
  • Provide Expert Technical Advice for the Teams within EM&S
  • Advocate for Technology Resources with IT
  • Look for and Implement Innovations
    • Automation
    • Turn on delivered functionality
    • Leverage existing and new technologies
  • Collaborate with IT on Technology Projects
  • Improve use of data
  • Development of Strategic Reports (transactional reports for operations)
  • Partner with campus stakeholder to improve Student Success
  • Transparency in operations and processes
  • Communication that is consistent and coordinated
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